Emerald Tours Reviews

The Canadian Rockies and Inside Passage Alaskan Cruise have so many Wow moments - Banff, Whistler, Moraine Lake, Lake Louise etc. We travelled on the Rocky Mountaineer, where the staff were exceptional, but the equipment (aircon and microphone) were not. Lovely food, drinks and scenery. Then on the bus tour under Valerie's guidance and she was excellent. ...read more Well organised, personable and knowledgeable. So many beautiful stops. We liked having some free days so we could explore on our own together with the included activities. All of our group were nice and very punctual. Food was excellent and hotels all fine.

The Holland America Line cruise was excellent as well and we felt it was worth paying extra for a balcony cabin. The main negative was that we paid for pre and post accommodation with Emerald and after many many weeks, we were told they wouldn't provide it. So we had to book our own accommodation which by then had risen significantly in price. And no explanation. Georgie is an excellent travel agent and always responded very quickly. She gave us a great price too, thanks Georgie.

Can't fault the tour in any way. Tracey at Global Journeys was brilliant even with the complication of us booking from the UK. As for Valerie, our Evergreen tour guide, just excellent. Great knowledge and very entertaining.

Just returned from a tour of the Canadian Rockies and Alaska though Global Journeys. Every detail ran smoothly and the scenery, especially in Alaska, was simply stunning; Glacier Bay, College Fjord and Denali were particularly impressive. We also saw moose, caribou and grizzlies from close range (luckily from a coach). Georgie at Global Journeys handled ...read more our booking smoothly, with good communication at all times; well done and thank you!!

Just returned from our Canadian and Alaska tour and all aspects of the trip exceeded our expectations. There were so many highlights during the tour but a few standouts include the magnificent views during the Gondola trip in Banff, Scenery on the Rocky Mountaineer, Glacier Bay during the Alaska cruise and strolling through the streets in old Quebec ...read more City. Accommodation was of high standard throughout the whole trip and Evergreen tour directors and coach drivers went out of their way to ensure everything ran smoothly. A big thanks to Georgie at Global Journeys who was very helpful in organising the tour and quickly responded to any queries.

Just completed our Evergreen Tasmanian holiday. I thought they could have organised something the day before and the day after arriving in Hobart. It was advertised as a 10 day tour but you had to pay extra for anything you did on these days. Apart from that enjoyed the trip. Thank you to Hannah for hassle free holiday. Looking forward to Finland.

All the tour was very organized. Days departing and arrival. Hotels and food in general were very good. Nice view between cities. Driver very good knowledge and Director of the tour was also very organized. Maybe in Cradle Mountain would be better with one more day in the future, but in general was good. Thanks Francisco.